FAQs

How do I register with SIP? 

You will receive an invitation email to register with SIP. Follow the instructions to complete your registration. For specific details, please refer to the SIP Registration Job Aid. You will not be able to self- register without an invitation. 

How do I complete my user profile? 

For specific details, please refer to the Manage User Profile Job Aid

How do I delegate my user profile? 

Once logged into your SIP account, hover over the Admin tab and click on Manage Delegation on the right side of the main navigation ribbon. Users can delegate their user profile and/or study specific survey to another registered user. For specific details, please refer to the Manage Delegation Job Aid. (You must be logged into the Shared Investigator platform.) 

Which facility should I choose when completing my user profile? 

UCSF has created the following facility profiles from which you should choose. 

  • UCSF Medical Center at Mission Bay
  • UCSF Helen Diller Medical Center at Parnassus Heights
  • UCSF Medical Center at Mount Zion
  • UCSF Benioff Children's Hospital San Francisco
  • UCSF Benioff Children's Hospital Oakland
  • Zuckerberg San Francisco General Hospital and Trauma Center

Should I create a department when completing my user profile? 

UCSF is not using the department feature in SIP. After you have selected the appropriate facility, do not create a department. Any departments that have been created will be removed by the UCSF SIP facility profile managers. 

What are the functionalities I may be asked to use in SIP? 

Each sponsor and study will determine the utilization of the SIP functionalities. Below are some of potential functionalities are available on the platform and much more is coming.

 

  • Tasks/delegation
  • User profile
  • Facility profiles
  • Study workspace
  • Survey
  • Study start-up
  • Training
  • Document exchange
  • Safety exchange
 
 

For more information, please refer to the Site User Orientation Guide.